How can I close my Growfund Account?
You are welcome to keep your individual Growfund account open for your ongoing personal philanthropy. However, if you choose to close your Growfund account, please contact support or call 1-844-852-3617.
How can I cancel all of the recurring donations for my members?
All recurring contributions to giving circles on Growfund will be turned off as of Dec. 15, 2021. If you’d like to cancel your recurring contribution prior to that date, please contact support or call 1-844-852-3617.
How long do I have to make this transition?
Growfund will no longer be supporting individual giving circles as of Jan. 31, 2022, but we encourage administrators to set up a new account on Grapevine as soon as you’re ready. We will stop accepting recurring gifts from individual giving circle members on Dec. 15, 2021.
What will happen to my current funds in Growfund?
You can grant out your funds from your current Growfund giving circle account to Grapevine by granting to the Social Good Fund (EIN: 46-1323531 located in Richmond, CA). Please be sure to include your Grapevine Giving Circle Name/ID in the Grant Purpose field. Grapevine is able to help you through this process.
Do I have to switch to Grapevine?
No, you do not have to switch your giving circle to Grapevine, but Growfund will no longer support giving circles through our platform effective Jan. 31, 2022. There are several other giving circle technology platforms that you can consider in addition to Grapevine.
How much does Grapevine cost?
There is no cost to use Grapevine. It is a free platform where users have the option to add a tip to their donation in support of Grapevine’s work. The breakdown of their payment processing fees is below, which donors can opt to cover at checkout.
- 0.08% for a bank account transfer
- 2.2% + $0.30 cents for most credit and debit cards
- 3.5% for American Express
Who can I contact for more information?